Collective Studios Co

Wedding Terms & Conditions

The following terms and conditions are set out to help all parties be aware of and clear about the services provided and the responsibilities of all parties involved.



  • Payments should be made to “Collective Studios LTD”

  • A non-refundable deposit of £100 is required to secure a booking.

  • Full payment of the remaining balance is required 14 days prior to the wedding date.

  • An additional travel fee may be required depending upon the location of the wedding.


  • All cancellations or amendments must be in writing (email or letter).

  • Should, for whatever reason, you have to cancel the booking the following charges will be applicable:

    • More than 14 days before the wedding date the balance will not be chargeable and the non-refundable deposit retained.

    • Less than 14 days before the wedding date the full balance is chargeable and the non-refundable deposit retained. 

  • Should, for whatever reason, you have to change the date of the wedding if we are available on the new date the full amount is transferable if we are not the above applies.

  • Should, for whatever reason, we need to cancel there will be a full refund of all monies paid which is the limit of any liability on the part of Collective Studios Co.



  • It is your responsibility to obtain any permissions, licences and pay any fees to any venues/locations or entertainers/musicians performing, where filming will take place (if applicable).

  • Unless you advise us otherwise, we will assume all persons attending the wedding have consented to being filmed. 

  • We make every effort to produce a high quality film and ensure all our equipment is of the highest quality and regularly maintained, however, we cannot be held responsible for any lighting, sound or interference issues caused by external circumstances outside our control. This includes but not limited to camera/equipment failure, adverse lighting, noise issues and restrictions imposed by venues.

  • We use our professional expertise and discretion to ensure that significant parts of the day are recorded. Unfortunately, we cannot guarantee that we will be able to record every aspect of the day as filming takes place 'live'. We retain artistic licence.

  • We make every effort to arrive at locations on time but we cannot be held responsible for lateness or non-attendance caused by circumstances outside our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances we will contact you as soon as possible to discuss alternative arrangements. 

  • We aim to be as discreet as possible during the day and work alongside the official photographer. We follow the events of the day as they happen and therefore, are not in control of the setting. This may lead to some images being in high shadow/contrast or partial/temporary obstruction of subjects being filmed or issues of low/mumbled/no sound. 

  • We may be unable to take footage if the official photographer is not willing to allow filming when they are working and we do ask for at least 10/15 minutes with the couple after the photographer has finished to get some footage.

  • Whilst we will not join the reception guests we would ask that refreshments are provided for the videographer/s during this time. In this way we can remain on site.

Drone Filming

  • Drone services are offered in our cinematic and premium packages however;

    • Drones cannot fly in strong winds or any kind of rain. We will endeavour to try and launch the drone at some point in the day if the usual timings, such as the drinks reception, are made impossible due to bad weather. If we are unable to take any drone footage during the day, we will either offer a partial refund or arrange to film the venue another day. We will keep a close eye on the forecast and will let you know 48 hours before the wedding day if it looks like we are unable to fly.

  • It is the couple's responsibility to obtain permission from the venue. We are of course happy to liaise with them if they wish to see our CAA permission, public liability or insurance details. Please do bear in mind that even with all of these documents in place, some venues will still not allow any drones at the venue.

  • We will comply with all rules and regulations set out by the CAA to ensure safe flying at all times, including but not limited to safe distances from all people and buildings and airports.

  • The drone cannot fly directly overhead of a mass group of people for safety reasons. If for any reason we feel that it is unsafe to fly on the day, our decision is final.



  • If there is any particular music you would like to be included in your film please let us know before your wedding day. We will advise you if there are any particular issues with your choice. If no specific music is requested we will choose appropriate music.

  • We aim to have a copy of the final film available for you within 30 days of your wedding day. However, this is only a guide as a quality product is important for both us and you.

  • We will provide a link online from where you can download your final film. The link will be active for 14 days and is the couples responsibility to retain a copy before then.

  • All editing decisions are to the videographer’s discretion. We advise couples booking with us to watch examples of our work online at If there are specific requirements these are to be submitted in writing (email or letter) before the wedding date, however there is guarantee that these will be in the final version.

  • All main wedding films, regardless of package, are edited in the ‘short-form’ style and again couples are advised to read the information on the website to familiarise themselves with our style.

  • Collective Studios Co retains copyright of all materials recorded by them and it is not our policy to offer the raw footage to couples or third parties unless agreed upon beforehand.

  • All other re-edits or any additional changes will be charged at the rate of £25.00 per hour of editing time.

  • We archive all wedding footage for at least 1 year and gladly offer a copying service providing we still have access to an original copy of the final film. However we are in no way responsible for the safekeeping of your footage.

  • All complaints must be registered in writing within 7 days of delivery of the final film.


Health and Safety

  • We will work with Health and Safety issues in mind and reserve the right not to film in dangerous or unsafe situations. 

Promotional Material

  • Collective Studios Co retains copyright of all material recorded by them.

  • We reserve the right to display parts of your video online and via social media. 



  • In the unlikely event of complete equipment failure or other circumstances outside our control which means we are unable to film your wedding you will receive a full refund. We will not be liable for any further damages.